A bit of a deeper dive into how direct primary care works regarding calls and text messages.
We do get a lot of texts but look at it as a TON of unnecessary calls, voicemails, messages saved for both us and our patients.
text & call volumes for pediatric direct primary care
typical trends are 1-2% of patients per day in clinic and another 1-3% over calls, emails, text messages
practice compass
Authors
Phil Boucher, M.D.
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